All orders are shipped from the UK.
UNITED KINGDOM
lemondeberyl.com offers complimentary standard shipping within the United Kingdom and a next-day service for £14.
INTERNATIONAL
lemondeberyl.com offers complimentary express shipping with duties paid to Europe, United States, Australia, Canada and the Middle East (GCC) on orders over €/$250. For all other countries we offer express shipping with FedEX £25.
DUTIES & TAXES
Orders shipping to the United States, Canada, Europe, Australia and the Middle East (GCC) are dispatched on a DDP service, where import taxes and duties have been pre-paid, so there will be no additional charges upon delivery. Orders outside of the UK, United States, Europe, Canada, Australia and Middle East (GCC) may be subject to duty and tax charges. Le Monde Beryl is not responsible for paying these duty and tax charges, or for reimbursement. Information about duties and taxes will be visible at check out.
RETURNS
Items purchased on lemondeberyl.com are eligible for return, exchange or a credit note, valid for 12 months provided they are returned within 14 days of the delivery date. All orders are eligible for one complimentary exchange. We offer complimentary returns for the UK, Europe, United States and Canada. Return fee's apply for all other countries. For more information, please visit our returns page.
SALE RETURNS
Items purchased during our seasonal sales are final and are not eligible for refunds. Exchanges or credit notes will be accepted only for items shipped within the UK. For customers in the European Union, this policy does not affect your statutory right of withdrawal. For more information, please visit our returns policy.
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